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A2P 10DLC Campaign Vetting Changes - January 2023

This FAQ relates to the US A2P 10DLC Campaign registration changes w.e.f January 26, 2023. Covered in this Article What is changing? Why is this change happening, and is ...

Toll-Free Verification Guide for LC - Phone (US/Canada)

The Toll-Free Messaging Verification process allows LC Phone customers to send more important business messages, and make sure your customers see them. Our users who adhere to thei ...

A2P 10DLC Campaign Approval Best Practices

On January 26, 2023, a new A2P 10DLC Campaign vetting process is going into effect. For details on the change, see this article. This change is relevant to customers using long c ...

Phone Number Settings Explained

Do you want to understand your CRM's different phone number settings but feel uncertain about it? Don't worry. It's easier than you think to grasp these settings. Below is t ...

LeadConnector Messaging Policy

This messaging policy applies to all accounts that are using LC - Phone for communication within the CRM.We all expect the messages we want to receive will reach us, unhindered by ...

How to buy a toll free number?

Understanding how to buy a toll-free number can be critical for your business operations. This guide provides a straightforward walkthrough on purchasing a toll-free number ...

A2P 10DLC Brand Approval Best Practices

When you register your A2P Brand with your Business Profile, LC Phone will submit your business information to The Campaign Registry for review, determining your eligibility and ...

U.S. A2P 10DLC Messaging Registration Mandatory, Effective from July 5, 2023

Starting July 5, 2023, all SMS and MMS messages to U.S. phone numbers using 10DLC phone numbers must be part of a registered A2P campaign. Failure to comply may result in message b ...

What is A2P 10DLC?

A2P 10DLC is a messaging compliance system that enables businesses to send Application-to-Person (A2P) messages via 10-digit long code phone numbers in the United States. This co ...

LeadConnector Phone System Trust Center

Starting August 31, 2023, all A2P messages sent from unregistered ten-digit long code numbers (Local and National numbers) to US numbers will be blocked. Carriers are becoming ...

Why Was My Toll-Free Verification Rejected?

If your Toll-Free verification request fails for eligible reasons, you can correct and resubmit your request. For a full list of eligible rejection reasons see below. If eligible, ...

How to Purchase a Phone Number for Your Business

A step-by-step guide to purchasing a business phone number 1. Click on Settings 2. Click on Phone Numbers 3. Purchase Phone Number Click o ...

Forbidden message categories for SMS and MMS in the US and Canada

This Messaging Policy applies to all subaccounts using LeadConnector Phone Systems (L.C. - Phone). All outbound messages from your sub-account must comply with our SMS and M.M.S. ...

Why are my Calls marked as Spam and how can I avoid it

In order to sign up for SHAKEN/STIR please ensure you have completed the Business Registration Process and have been approved before continuing with this guide. Robocalls and ...

A2P 10DLC Service Pricing and Fees

TABLE OF CONTENTS Important Updates for A2P 10DLC Messaging Notice 1: Shutdown of Unregistered 10DLC Messaging Notice 2: Unregistered 10DLC Message Fee Increases Notice 3: So ...